Medical Massage Prescription Telehealth Visit in New York

Need a medical massage prescription to unlock your insurance benefits? A quick 10-minute virtual visit with a licensed StackMD physician is all it takes. We handle the clinical documentation so you can move forward with treatment — serving NYSHIP / Empire Plan members, Aetna, and PPO patients across Long Island and all of New York State.

Who This Is For

Built for Patients and Therapists

Whether you’re a patient seeking reimbursement support or a therapist helping a client get started, we make the medical side simple.

Patients

You need a medical massage prescription to use your insurance benefits. We get you the complete documentation in a single same-day telehealth visit.

Licensed Massage Therapists

Your clients want to use their NYSHIP, Aetna, or PPO coverage for medical massage therapy but don't have a prescription yet. Send them our way — we'll handle it and loop you in.

NYSHIP / Empire Plan

Do You Work for a New York State Employer?

You may already have medical massage therapy coverage and not know it. NYSHIP (Empire Plan) may cover medically necessary massage therapy for many public employees across New York. Whether your card says NYSHIP or Empire Plan, this benefit may apply to you.

NYS public school and SUNY employees
MTA, LIRR, and Port Authority workers
State Troopers, DMV, and NY Supreme Court staff
Suffolk County municipal and town employees
Fire Department, Nassau County, and surrounding areas

If you have NYSHIP or Empire Plan coverage, a medical massage prescription from a licensed physician is all you need to get started. We can help verify your benefits before your visit.

What's Included

What You'll Get From Your Visit

Everything you and your therapist need to move forward with confidence

Telehealth Evaluation — A real conversation with a licensed NY physician to assess your condition and determine medical necessity for massage therapy
Medical Massage Prescription — Issued when medically appropriate, with recommended treatment frequency and duration
Full Medical Documentation — ICD-10 diagnosis codes, CPT billing codes, and a complete treatment plan
Letter of Medical Necessity — Included if your insurance requires it
Provider Credentials — NPI number, license info, and physician contact for your records

📋 You receive a complete documentation package — not just a prescription. Everything your insurance carrier needs, organized and ready to submit.

Trigger Point Injections

If your pain isn't responding to massage alone, StackMD also offers Trigger Point Injections (TPI) — a targeted in-office treatment for stubborn muscle knots and referred pain patterns that can be used alongside your massage therapy plan.

How It Works

Four Easy Steps to Get Your Prescription Online

The whole thing takes less than 20 minutes, start to finish

Book Online

Pick a time that works for you — same-day slots are available, 7 days a week.

Fill Out Your Intake Form

We'll email you a brief, secure intake form after booking. Takes about 5 minutes.

Meet With Your Doctor

A quick video visit — usually 10–15 minutes — with a licensed New York physician who'll review your symptoms and history.

Get Your Prescription

Your medical massage prescription and full documentation package are sent directly to you and your therapist — ready to submit to your insurance.

For Licensed Massage Therapists (LMT’s)

We're Here to Support Your Practice

If your clients want to use their insurance for medical massage therapy but don’t have a physician’s prescription, send them our way. We’ll handle the medical side, get them a complete documentation package, and they’ll be back on your table faster. We work with you — not around you.

Compliant medical massage documentation ready for insurance submission
ICD-10 and CPT codes appropriate to your client's condition
Prescriptions delivered directly to your practice via secure fax
A physician to contact if insurers have questions
A practice that respects your expertise and your client relationships

📋 For patients: your prescription and documentation are available through our secure patient portal as soon as your visit is complete.

For complex or refractory cases

— if a client's pain isn't responding to massage therapy alone, consider referring them for Trigger Point Injections at our Albertson office. TPI targets specific myofascial pain patterns directly and pairs well with ongoing massage therapy.

FAQs

Medical Massage Prescription FAQ: Insurance Coverage Explained

Who qualifies for NYSHIP or Empire Plan-covered massage therapy in New York?

NYSHIP (Empire Plan) members may qualify when massage is prescribed as medically necessary. This commonly includes NYS public school employees, SUNY and state hospital staff, MTA, LIRR, DMV, and State Trooper employees, and county, town, or village employees in Suffolk County, Nassau County, and surrounding areas. If you’re not sure, reach out — we can help you check before your visit.

Which insurance plans do you work with?

What exactly is medical massage therapy — and how is it different from a spa massage?

Why do I need a prescription for medical massage therapy?

Can my massage therapist refer me directly?

What if massage therapy isn't enough for my pain?

How long does the visit take?

What do I need for the telehealth visit?

Ready to Get Your Medical Massage Prescription?

Getting a medical massage prescription online shouldn’t feel like a medical ordeal. At StackMD, we keep it simple — a quick telehealth visit, complete documentation, and care that puts you first. Serving Long Island, Nassau County, Suffolk County, and all of New York State.